Getting Defamatory Content Removed

The removal ladder from platform report to court order, and what a solicitor’s letter has to contain to be taken seriously — for the person who wants the post gone.

Most people who search for a cease and desist letter defamation Ireland want one thing: the post, review or video gone, and quickly. In Irish practice that letter is a solicitor’s letter, and it is one rung on a ladder that starts with a report to the platform and ends with a Circuit Court order under section 28 or section 33 of the Defamation Act 2009 as amended by the Defamation (Amendment) Act 2026. This page sets out the ladder in order and what a letter must contain to work. It starts where every removal starts: a copy of the content with the URL, date and time visible, taken before anyone is asked to remove it, because once it is gone the evidence goes with it.

Rung One: Report It to the Platform

Report to the platform first. Every major platform has a reporting tool, and the Digital Services Act, in force since 17 February 2024, requires platforms to run notice-and-action systems. For content that breaches the platform’s own rules on impersonation or harassment a report is frequently enough. Defamation is harder for a platform to judge, because a moderator cannot decide whether a statement about you is true, so a report that says only “this is defamatory” is often refused. Report anyway, keep the reference number and the response, and note the date: the report does not pause the one-year limitation period in section 38, which runs from first publication under section 11 however long the content stays up.

Rung Two: A Digital Services Act Notice

A notice under the Digital Services Act is a step up from a report: a written notice that the content is unlawful, which the platform must act on through the notice-and-action system the Act obliges it to run. The notice that gets processed identifies the exact URL of each item, explains in plain terms why the content is unlawful under Irish defamation law — a false statement of fact that injures your reputation, published to others, identifying you — and gives your contact details. A notice drafted by a solicitor carries the section 6 analysis the moderator cannot do for themselves. Keep the notice and the decision for the next rung.

Rung Three: Coimisiún na Meán

Coimisiún na Meán is Ireland’s Digital Services Coordinator and enforces the Online Safety Code for video-sharing platforms. It supervises the systems the platforms are required to run; it does not rule on whether a statement about you is true, and a complaint to it is about the platform’s handling of your notice rather than about the author. That is why it sits third: it needs the record from rungs one and two. It is the regulator a platform that ignored a proper notice answers to, not a substitute for a claim against the person who wrote the words.

Cease and Desist Letter Defamation Ireland: Rung Four, the Solicitor’s Letter

The solicitor’s letter goes to the author where identifiable, and to the host or platform where not, or where the author will not act. It does three things a platform report cannot: it puts the publisher on formal notice, it sets out the legal analysis in language the other side’s solicitor will recognise, and it names the consequences. The publisher has to weigh a short period of embarrassment against a Circuit Court application, and most choose removal. The letter also shapes what comes next: if the publisher responds with an offer of amends under sections 22 and 23, the correction and apology must have the same or similar prominence as the original, so the letter asks for exactly that from the outset, and because an apology under section 24 is not an admission, the publisher loses nothing in the liability sense by giving one. A letter seeking removal and an apology is quoted as a fixed sum after the consultation, as our fees page explains.

What the Letter Should Contain

  • The words: the exact statement, where and when it was published, and the URL, quoted rather than summarised;
  • The section 6 elements: why the statement tends to injure your reputation in the eyes of reasonable members of society, that it was published to at least one other person, and how it identifies you;
  • Serious harm, if you are a company: under section 12 a statement about a body corporate is not defamatory unless it has caused or is likely to cause serious harm, meaning serious financial loss for a body trading for profit, so the letter names that loss;
  • The defences, answered: why the statement is fact rather than honest opinion under section 20, why truth under section 16 cannot be made out, and why no privilege under section 18 applies;
  • The demand: removal by a stated date, an undertaking not to republish, a correction and apology with the same or similar prominence as the original, and preservation of the account data and the evidence;
  • The consequence: a section 28 declaratory order, a section 33 prohibition order and a claim for damages under section 31, with the costs that follow.

A letter that anticipates the defence closes more matters than one that ignores it. A letter sent to a host should also ask it to preserve what identifies the author, because that is what a section 45 application will later seek.

Rung Five: Section 28 and Section 33 Orders

When the letter is ignored, the Circuit Court is the next step. Its jurisdiction in defamation is €75,000, and since 1 March 2026 it can grant a declaratory order under section 28 that the statement was false and defamatory, available without damages and often the quickest route to a public finding; a correction order under section 30; and a prohibition order under section 33 against further publication. For many clients the section 28 order is the whole strategy: it is the court finding a platform and a search engine can act on, and it makes a right to erasure request under GDPR Article 17 practical, since the Data Protection Commission has treated delisting on defamation grounds as difficult without one. That sequence is set out in our guide to the right to be forgotten and Google delisting. Before issuing, section 34K requires your solicitor to inform you of the Press Council and right of reply options and to file a statutory declaration with the originating document. Court proceedings carry a risk of being ordered to pay the other side’s costs if the claim fails, and that risk is explained in writing before anything is issued.

Anonymous Authors and Content That Has Spread

Two problems change the order of the ladder. The first is the anonymous account: a letter cannot be sent to a name you do not have, so the sequence becomes platform report, DSA notice and then an application under section 45, which since 1 March 2026 lets the Circuit Court order an intermediary — the platform, host or provider — to disclose information identifying the author where the interests of justice require it. The court may order the applicant to pay the intermediary’s costs. The route is explained in how to identify an anonymous troll in Ireland. The second is content that has been shared and reposted. Section 11 gives one cause of action for all publications of the same statement, so the clock still runs from the first publication; the practical answer is to pursue the original author and send notices for each copy. The platform-by-platform position is set out under online and social media defamation.

What a First Consultation Establishes

Which rung you need; whether the words are defamatory and identify you, or are opinion the publisher is entitled to hold; whether, if you are a company, the serious harm test in section 12 can be met; whether the author can be identified or a section 45 order is needed; whether a letter is the whole answer, as it often is; the costs risk if it goes further; and the date by which proceedings must issue. Bring the screenshots with the URL and date visible, the account name, any platform reference numbers and responses, and the evidence of who saw or shared it. The Defamation Claim Checker walks the elements through before you ring. We act for the person who has been defamed or, in a different dispute, for the person who received the letter, and never for both sides of the same one.

Want It Taken Down? Start With the Screenshot

Bring the URL, the date and the account name. One consultation establishes which rung of the ladder you need, whether a letter is the whole answer, and the date you must issue by.

Call 01 5827148

Related Reading

Getting Defamatory Content Removed - FAQs

Take a screenshot with the URL, date and time visible before anything else. Then work up the ladder: report the post through the platform’s own tool, send a Digital Services Act notice identifying the exact URL and explaining why the content is unlawful, and if the platform does not act, send a solicitor’s letter to the author or the host demanding removal, an undertaking not to republish and an apology. If that fails, the Circuit Court can grant a declaratory order under section 28 that the statement was false and defamatory and a prohibition order under section 33 against further publication. Each step is faster and cheaper than the one above it.